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Consumer Protection Act

The South African Consumer Protect Act (No. 68 of 2008) aims to promote a fair, accessible and sustainable marketplace for consumer products and services. It establishes national norms and standards to ensure consumer protection, makes provision for improved standards of consumer information, and prohibits certain unfair marketing and business practices.

The Silverline Group is a transparent company and our business offering complies with the South African Consumer Protection Act. Of specific relevance to our Franchise offering is Section 7 (2) (a), which states: “A Franchisee may cancel a franchise agreement without cost or penalty within 10 business days after signing such agreement, by giving written notice to the franchisor.”

Download Consumer Protection Act

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